White screen on dashboard


#1

When I go on the dropsource website and press on the login button, I am redirected to the dashboard of my account. But instead of the dashboard I get a white screen. Is there a way to fix it?


#2

Interesting. The same issue doesn’t happen when I recreate it.

Are you using Chrome browser? If you are, could you screen record your process so I can see it happening?


#3

It seems I can only reply with pictures so I can’t show you the recording.
If I go on the website from the explorer it works, but it doesn’t work from chrome. i’ve tried from more then one device, but the same thing always happened.


#4

Okay, thanks for the reply @moutassem. I will reach out to engineering and get them to take a look internally.

I assume this used to work as expected in the past, right?

Have you tried the obvious things like fully quitting Chrome and trying again? Also, going even further with a full computer restart too? I figure you have but I have to cover my bases.


#5

Oh also… what is your login email so I can pass that to them too?